• Set Up A2P 10DLC Messaging in Launch365

    A2P 10DLC registration is required before a business can send SMS or MMS through a standard US 10-digit phone number. Launch365 guides you through the registration and keeps business identity, messaging campaign, and phone-number assignment statuses visible in the app. This guide explains the complete setup, what every status means,…

  • Digital Business Card – User Guide

    Digital Business Cards let you create a mobile-friendly contact page for a person, crew, truck, service line, or company. Each card can include a public link, QR code, save-contact button, call button, quote request form, social links, Google review link, referral links, and analytics. Example URL: https://go.launchsms.com/c/joe-garcia Use this guide…

  • AI Assistants MCP – User Guide

    Launch365.ai can connect to ChatGPT, Claude, and other MCP-compatible assistants through the Model Context Protocol, or MCP. This lets an approved assistant answer questions about your Launch365.ai company data and create reviewable drafts or approved updates without sharing your Launch365.ai password or third-party integration credentials. Use this guide to turn…

  • Cookie Smart Installation Guide

    Overview Cookie Smart is a managed cookie consent and script blocking add-on for contractor websites, landing pages, and hosted Launch365 sites. It helps show a consent banner, collect visitor choices, apply Google Consent Mode v2, and delay non-essential scripts until the visitor gives consent. Cookie Smart does not require a…

  • ClickUp Integration – User Guide

    ClickUp Integration – User Guide Connect ClickUp to Launch365 to import task data into Launch365 contact fields, trigger automations from ClickUp task activity, and optionally sync selected Launch365 contact updates back to ClickUp. Overview The ClickUp integration helps teams use a ClickUp List as a source of account, customer, or…

  • Call Tracking DNI Setup

    How Website Call Tracking Works by Marketing Channel Launch365 Website Call Tracking uses Dynamic Number Insertion, often called DNI, to show a tracking phone number to website visitors. When someone calls that tracking number, Launch365 can connect the call back to the website visit and marketing source. This article explains…

  • How to Use Self-Improving FAQs in Nexus AI

    How to Use Self-Improving FAQs in Nexus AI Self-Improving FAQs help Nexus AI get smarter from real customer conversations across SMS, Web Chat, and Voice. When Nexus receives a question it cannot answer confidently, it can save that gap as a suggested FAQ. You can review the suggestion, add the…

  • AI Visibility Report Setup Guide

    This guide is for end users who want to generate a useful AI Visibility report, not just turn the feature on. A strong report depends on setup quality. If the domain, prompts, terms, and competitors are weak, the report will still run, but the insights will be shallow or misleading….

  • How to migrate emails from LNB Marketing Automation Dashboard to Launch365

    Transferring email is simple, just follow the directions below. Prerequisites Access to MA Automation URL (you already have this) Access to Launch365 (you have access to it, if you forgot your password, use the forgot password function) Getting the assets from MA-Dashboard Use the MA-Dashboard link you created to pull the JSON for each email for a…

  • How to connect Dispatch Scout

    How to Connect Dispatch Scout By connecting Dispatch Scout to LaunchSMS, you can create Dispatch Scout jobs from LaunchSMS forms and use Dispatch Scout webhook events for automations, customer follow-up, and Local Content Engine workflows. How to enable this feature? Log into the LaunchSMS admin dashboard and go to Integrations and select Dispatch…

  • How to Setup Local Content Engine with FieldPulse

    This guide explains how to connect FieldPulse to Local Content Engine. What FieldPulse Can Drive When FieldPulse is connected, Local Content Engine can use qualifying job activity to: Create mini jobs Generate AI summaries and titles Feed content into service-area and service pages Generate AI images if enabled Generate AI…

  • How to connect Field Pulse

    How to Connect FieldPulse By connecting FieldPulse to LaunchSMS, you can create FieldPulse customers and jobs from LaunchSMS forms and send FieldPulse job updates back into LaunchSMS for automations and content workflows. How to enable this feature? Log into the LaunchSMS admin dashboard and go to Integrations and select FieldPulse. On the FieldPulse…