Broadcast Dashboard Status Indicators: 🟢 Sent: Broadcast completed successfully 🟡 Sending: Currently in progress 🔵 Scheduled: Waiting for send time ⚪ Draft: Created but not yet sent 🟠 Paused: Temporarily stopped 🔴 Failed: Encountered errors ⚫ Cancelled: Manually stopped Broadcast Controls Viewing Broadcast Details Click on any broadcast to see…
Step-by-Step Guide 1. Start a New Broadcast Click “Create New Broadcast” from the dashboard You’ll see the broadcast creation form 2. Choose Broadcast Type Send Now: Messages sent immediately upon creation Schedule Later: Set specific date and time for sending 3. Basic Information Broadcast Name: [Required] Example: “Summer Sale Announcement”…
Table of Contents Introduction What’s New Getting Started Creating Broadcasts Managing Broadcasts Analytics & Reporting Advanced Features Troubleshooting Migration Guide Introduction The new SMS Broadcast system is a powerful, centralized platform for managing bulk SMS campaigns. Unlike the previous system where each message was handled independently, this new system groups…
Housecall Pro Integration for BookSmart Form Builder The Housecall Pro integration lets a BookSmart form validate a customer’s service area, look up existing customers, display appointment times based on technician availability, and create a scheduled Housecall Pro job. What the integration supports Create or locate a Housecall Pro customer Create…
Overview The ServiceTitan integration allows your forms to automatically create customers and bookings in ServiceTitan when submitted. This powerful integration eliminates manual data entry and ensures all leads are immediately available in your ServiceTitan CRM with complete booking and customer information. Prerequisites Before setting up ServiceTitan integration, ensure you have:…
Overview The Jobber integration allows your forms to automatically create customers and jobs in Jobber when submitted. This streamlines your workflow by eliminating manual data entry and ensuring all lead information is immediately available in your Jobber account. Prerequisites Before setting up Jobber integration, ensure you have: Active Jobber Account:…
This documentation covers the automatic form opening functionality that allows your forms to open based on URL parameters, hash fragments, user behavior, and programmatic triggers. Table of Contents Quick Start URL-Based Triggers Behavior-Based Triggers Programmatic Control Analytics & Tracking Advanced Examples Troubleshooting API Reference Best Practices Quick Start Basic Setup…
Learn how to create powerful, multi-step forms that automatically integrate with ServiceTitan, HousecallPro, Jobber, and more! This comprehensive tutorial shows you everything you need to know about the LaunchSMS Form Builder. Getting Started Creating Your First Form Navigate to Form Builder Click on the Cog on the main navigation Navigate to…
This guide provides a straightforward method for clearing the app cache in the LaunchSMS app, which can help improve performance and resolve any issues related to stored data. By following the simple steps outlined, users can quickly refresh the app’s functionality, ensuring a smoother messaging experience. If you’re encountering slowdowns…
This guide provides a step-by-step approach to effectively view and manage contacts within the LaunchSMS app. By following the instructions, users can easily navigate the interface and utilize features such as managing tags and sharing contacts. It’s essential for anyone looking to optimize their communication experience through the app. Whether…
This guide provides a straightforward approach for managing tags in the LaunchSMS app, enhancing your ability to organize and categorize contacts effectively. By following the steps outlined, you can easily add, update, and create new tags, streamlining your communication process. Whether you’re looking to improve contact management or personalize interactions,…
This guide provides a straightforward process for requesting product based payment links, making it easy for users to manage their service transactions. It outlines step-by-step instructions to navigate online, select the desired plans & products, and finalize payment requests. By following this guide, users can ensure their product needs are…
This guide offers a straightforward process for requesting a payment link through the LaunchSMS app, making invoicing easier and more efficient. By following these steps, you can quickly send payment requests, including optional details like invoice numbers and payment descriptions, to your clients. Additionally, the ability to set up recurring…
🖥️ Desktop App Updates 🔧 Messenger Enhancements Rebuilt Messenger UI with Vue.js and Laravel Blade improvements for better responsiveness and usability. Sidebar now shows clickable note timestamps that open modals for detailed views. Added support for AI-generated responses, smart tagging, and customer payment detection via Stripe. Lead status management refactored…
Summary The LaunchSMS Mobile App keeps you connected with your customers and team, enabling fast, professional communication no matter where you are. This guide explains how to download the app, highlights the features available on mobile, and outlines the tools exclusive to the desktop version. Table of Contents Why Use…