Easily showcase your Google reviews on your website using embeddable widgets. Choose from multiple display styles, placement options, and customization settings. 📌 Key Features Easy Integration: Copy and paste a single line of HTML. Responsive Design: Mobile, tablet, and desktop friendly. Real-time Sync: Pulls the latest Google reviews automatically. Fully…
 August 2025 Product Update: New Feature Releases  Automated Google Review Responses (Powered by Nexus AI) Nexus AI now helps businesses maintain their online reputation by automatically responding to new Google reviews with thoughtful, personalized replies. This feature saves time while ensuring consistent engagement with your customers.  Learn More  Custom Audiences…
Overview The Social Media Posts feature allows you to manage your social media presence across multiple platforms from a single dashboard. Create, schedule, edit, and monitor posts for Google Business Profile, Facebook, and LinkedIn all in one place. Getting Started Prerequisites Before using Social Media Posts, ensure you have:…
What are Custom Audiences? Custom audiences allow you to create targeted groups of customers based on specific criteria like location, tags, custom fields, and behavior. This helps you send more relevant messages and campaigns to the right people. Creating a New Audience 1. Access the Audiences Section Navigate to Settings…
🚀 LaunchSMS Release Notes – July 2025 We’re excited to announce a major set of updates that elevate your LaunchSMS experience with smarter integrations, better customer targeting, and enhanced workflow tools. Here’s a breakdown of everything that’s new: 🔗 BookSmart Forms – Expanded Integrations Our BookSmart Forms just got a…
🚀 What is the QR Code Generator? The LaunchSMS QR Code Generator is a powerful tool that lets you create custom, trackable QR codes for your business. Whether you want to drive traffic to your website, share contact information, or connect customers to your SMS services, our QR generator provides…
Overview The Nexus AI Google Review Autoresponder is an intelligent automation tool that monitors your Google Business Profile reviews and automatically generates personalized, professional responses. This powerful feature helps maintain consistent customer engagement while saving you valuable time managing your online reputation. How It Works The autoresponder continuously monitors all…
Turn your QR codes into powerful marketing tools by tracking how visitors interact with your content after scanning. Our conversion tracking script automatically measures engagement and helps you understand your QR code performance. What is Conversion Tracking? Conversion tracking measures when someone takes a valuable action after scanning your QR…
General Questions Q: How many custom fields can I create? A: There’s no hard limit, but we recommend 10-15 fields for optimal performance and user experience. Q: Can I change the field type after creation? A: No, field types are permanent. Create a new field and manually migrate data if…
Common Issues Custom Fields Not Appearing in Forms Problem: Created a custom field but don’t see it when editing contacts Solution: Refresh your browser page Check that the field is “Active” in Custom Fields management Verify you’re looking in the “Additional Information” section CSV Upload Errors with Custom Fields Problem:…
Naming Guidelines Be descriptive: “Last Service Date” not “Date1” Stay consistent: Use similar naming patterns across fields Avoid confusion: Don’t use “Customer Type” and “Client Category” for similar data Keep it simple: Avoid special characters in field names Organization Tips Group related fields: Put all service-related fields together Logical order:…
Editing Existing Fields Go to People → Manage Custom Fields Click the edit button (pencil icon) next to any field You can modify: Field label Required status Help text Dropdown options (add, remove, rename) Note: Field type cannot be changed after creation Activating/Deactivating Fields Click the toggle button to activate…
Preparing Your CSV File Custom fields work with bulk contact uploads. Your CSV must include: Required Columns Name (required) Mobile (required) Standard Optional Columns Email, Birthday, Tags, Title, Business Name, Address fields Custom Field Columns Column headers must exactly match your custom field names Example: If your field is called…
Overview Custom Fields let you go beyond basic contact information to capture the specific data your business needs. Whether you’re tracking service dates, customer preferences, equipment details, or industry-specific information, custom fields help you organize and manage your contacts exactly how your business operates. What You Can Do with Custom…
Adding Custom Field Data to New Contacts Click “Add Contact” from the People page Fill in standard fields (name, phone, email, etc.) Scroll to “Additional Information” section Complete relevant custom fields Click “Save” Editing Custom Fields for Existing Contacts Click the edit button (pencil icon) next to any contact Scroll…