Connect your company’s sending domain so automations and campaigns arrive from branded addresses. Email domains live under Company → Email Domains (/company/email-domains). Why Verify a Domain? Deliverability: DKIM/SPF/DMARC alignment through Mandrill improves inbox placement. Branding: set a custom default From name/email per domain (notifications@yourdomain.com instead of the LaunchSMS fallback). Attribution:…
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Design polished, reusable HTML emails without leaving LaunchSMS. The Email Builder pairs a drag‑and‑drop Unlayer editor with LaunchSMS merge tags so every automation step can send on‑brand content. Access & Purpose Make sure your plan includes the LaunchSMS Email Builder. Email templates live at /email-templates where teams can create, edit,…
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Overview The FieldPulse integration enables your forms to automatically create customers and jobs in FieldPulse when submitted. This seamless integration streamlines your lead management process by instantly converting form submissions into actionable jobs in your FieldPulse account with complete customer and scheduling information. Prerequisites Before setting up FieldPulse integration, ensure…
This document explains how LaunchSMS connects to FieldPulse, how data flows through the integration, and how the form builder sends submissions to FieldPulse. Setup & Configuration Enable the integration – The FieldPulse integration card on /company/integrations becomes actionable when the company has Integrations/API Access. Enter API credentials – The detail page (/company/integrations/fieldpulse, FieldPulseController@saveFieldPulseSettings)…
Overview The GravityForms Addon allows your website forms to automatically send contact information directly into LaunchSMS. This streamlines your workflow by eliminating manual data entry and ensuring all lead information is immediately available in your LaunchSMS account for immediate followup Prerequisites Before setting up the GravityForms addon, ensure you have:…
🚀November 2025 Product Update: New Features LaunchSMS Widget Update — New Features & Improvements Schema Markup Update: Chat Widget sidecar now includes schema markup. Agency Branding Update: As agencies are added to LaunchSMS, each agency will be able to control the branding that appears on the LSMS admin console as…
🚀October 2025 Product Update: New Features LaunchSMS Widget Update — New Features & Improvements We’ve rolled out several exciting updates to the LaunchSMS Communication Widget and Company Profile editor!Here’s what’s new 👇 🕒 Business Hours Integration You can now define detailed Business Hours directly within your Company Profile — including:…
Comprehensive Guide to Managing Your Company Profile in LaunchSMS Introduction Your company profile in LaunchSMS is the foundation of your business presence within the platform. It contains essential information that appears on communications, invoices, and customer-facing materials. Maintaining an accurate and complete profile ensures professionalism and helps customers reach you…
August 2025 Product Update: New Features Google Business Profile Widgets Showcase your Google reviews anywhere on your website with embeddable widgets We’re excited to introduce Google Business Profile Widgets, allowing you to easily showcase your Google reviews on your website using embeddable widgets with multiple display styles, placement options, and…
Easily showcase your Google reviews on your website using embeddable widgets. Choose from multiple display styles, placement options, and customization settings. 📌 Key Features Easy Integration: Copy and paste a single line of HTML. Responsive Design: Mobile, tablet, and desktop friendly. Real-time Sync: Pulls the latest Google reviews automatically. Fully…
August 2025 Product Update: New Feature Releases Automated Google Review Responses (Powered by Nexus AI) Nexus AI now helps businesses maintain their online reputation by automatically responding to new Google reviews with thoughtful, personalized replies. This feature saves time while ensuring consistent engagement with your customers. Learn More Custom Audiences…
Overview The Social Media Posts feature allows you to manage your social media presence across multiple platforms from a single dashboard. Create, schedule, edit, and monitor posts for Google Business Profile, Facebook, and LinkedIn all in one place. Getting Started Prerequisites Before using Social Media Posts, ensure you have:…
What are Custom Audiences? Custom audiences allow you to create targeted groups of customers based on specific criteria like location, tags, custom fields, and behavior. This helps you send more relevant messages and campaigns to the right people. Creating a New Audience 1. Access the Audiences Section Navigate to Settings…