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  4. Managing Custom Fields
  1. Home
  2. CRM
  3. Managing Custom Fields

Managing Custom Fields

Editing Existing Fields

  1. Go to People → Manage Custom Fields
  2. Click the edit button (pencil icon) next to any field
  3. You can modify:
    • Field label
    • Required status
    • Help text
    • Dropdown options (add, remove, rename)
  4. Note: Field type cannot be changed after creation

Activating/Deactivating Fields

  • Click the toggle button to activate or deactivate fields
  • Deactivated fields:
    • Don’t appear in contact forms
    • Preserve all existing data
    • Can be reactivated anytime
  • Use cases: Seasonal fields, discontinued categories

Deleting Fields

  • Fields with data: Cannot be deleted, only deactivated
  • Empty fields: Can be permanently deleted
  • Recommendation: Deactivate instead of delete to preserve data integrity

Reordering Fields

Fields appear in forms based on their order in the management page:

  • Use drag-and-drop if available
  • Or use sort order controls
  • Most important fields should appear first
Updated on July 16, 2025
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