Add a discount to a product or subscription using coupons and promotion codes. LaunchSMS users can create coupons to apply discounts to the subscriptions you offer. You can also use coupons to create promotion codes to share with your customers. Customers can redeem these promotional codes to apply discounts to…
Using LaunchSMS Payments, you can request and receive payments using text messages instead of using more traditional methods like email, mail, and invoices. Payments sent over text have a much higher response rate. Designed to reduce friction Your customers can breeze through the checkout process by making it easy for…
Manage your communication from one place no matter where your users come from. LaunchSMS is an omnichannel communication platform that allows companies to receive messages from virtually anywhere. Whether your customers are coming from Facebook Messenger, Instagram, your own website, and more, you can take control of the message in…
About this release This release includes the all-new LaunchSMS Payments, Channels, updates to the scheduled campaigns section as well as updates to dashboard charts. New LaunchSMS Payments Using LaunchSMS Payments, you can request and receive payments using text messages instead of using more traditional methods like email, mail, and invoices….
Using LaunchSMS, Agents can send and receive payments via text message. In the LaunchSMS Messenger you’l create a link using the products found in the Products Catalog. The products should contain a description and an amount due. You’ll then send the link to your client or customer and they can…
Products are a core service for LaunchSMS Payments. Products define what your business offers, whether they are goods or services. Prices for your products define how much and how often to charge for products. Products and pricing are created using the LaunchSMS desktop app. After you create products and prices,…
LaunchSMS Payments using our integration with the Stripe payment gateway. Stripe has provided quite a bit of documentation to get you up and running on their platform. Stripe Setup This video demonstrates the steps you go through to create a new account or connect an existing Stripe account to your…
Campaigns help you create and send promotional messages to customers who are interested in hearing from you and have provided prior consent to receive marketing messages via SMS/MMS. You may want to use campaigns to give discounts, coupons or promote sales or a new product. Getting Started Launching a campaign…
If you are having trouble accessing LaunchSMS, or your messenger or other LaunchSMS screens seem slow to load, you may have a cache and/or cookie issue on your browser. Web browsers often save images and other files when you visit a website in order to make subsequent visits faster, however,…
1. Go to https://go.launchsms.com/ 2. Enter in your email address. 3. Enter your password; then click Log in
Mobile apps We recommend using the newest app version as well as the latest operating system available on your iOS and Android devices. To see what version you have go to your device’s app store and view the version history. Supported iOS and Android versions Operating System Version Apple iOS…
Viewing and responding to reviews is one of the easiest things you can do on the LaunchSMS app. This short video covers exactly how to do that.
About this releaseThis release includes updates to Archived message functionality, improvements to customer tags, and CRM functionality. New additions include FAQ chat buttons and a redesign to message chat on the desktop application. New Multi Delete/Archive functionality added to Messenger. FAQs added to WebChat The messenger chat box has been…
After you subscribe to LaunchSMS, you’ll automatically receive a welcome email from LaunchSMS with a link to log into the admin portal to configure webchat. Before installing Webchat, you must first identify what CMS (Content Management System) you are using. Once you’ve identified your CMS, you can follow the specific instructions…
After you’ve signed into your Google Tag Manager Account you’ll need to install the Webchat code in Google Tag Manager before it will appear on your website. To install Webchat in Google Tag Manager: 1. If you haven’t done so already copy the webchat code to a clipboard 2. In Google…