Overview The Nexus AI Trainer enabled clients to automate their webchat in a better and faster way. For example, it allows agents and admins to improve the suggestions agents get on their screens during conversations by reviewing the conversation, priority and intent and improving the Nexus AI model through conversations….
The Nexus AI Trainer Page is a comprehensive interface designed to manage various aspects of your company’s AI-assisted operations. The page is structured into multiple tabs, each targeting specific information related to your business. Here’s a detailed description: Tabs and Sections Basic Info Company Overview About Us FAQs Services Offered…
MMS Aspect Ratio Common aspect ratios for MMS messaging are: Square image: 1:1 (example would be 600x600px, 320x320px, etc.) Portrait image: 9:16 (vertical image size; common size is 640×1138 px) Landscape image: 16:9 (horizontal image size; common size is 1280x720px) For optimizing deliverability on a mobile phone, we recommend sending your MMS image…
Below are some tips that you should think about when creating an SMS Marketing campaign. SMS Marketing: The Good If you want to impress your customers with your SMS marketing and get the results you’re looking for, check out these tips. 1. Do Get Permission Just because you have a…
About this release This release includes updates to the LSMS Messenger Screen as well as a few bug fixes New Facebook Recommendations We updated our Facebook Integration to leverage Facebook’s new recommendation’s model. This replaces the legacy review rating. Message Credit Counter You can now see the remaining Bulk SMS…
In this article, we help you integrate your HomeAdvisor leads into LaunchSMS! First, go to Zapier.com and sign up for a PRO account Step 1: Setup the Trigger step. Locate the generated Custom Webhook URL after hitting “Continue” and “Copy” the URL Step 2: Log into Housecall Pro and navigate…
Automatically respond to potential customers who contact you from Angi and book more leads with the LaunchSMS + Angi Integration. The Angi integration is a two-step process requiring LaunchSMS users to complete the webhook setup in LaunchSMS and then the data pass-through from Angi. Click on the links below for…
Here is a step-by-step guide on setting up and activating the Angi Ads Integration in LaunchSMS. Log into your Business Center You can access the Business Center through an internet browser by going to the Angi Ads Business Center Your Angi Lead Integration Setup page should look like this https://office.angi.com/app/webhooks/{{customernumber}}/leads/configure…
Log into the LaunchSMS Admin Dashboard Navigate to the Settings menu icon Click Integrations on the left-hand menu Then click Integration Partners Click Angi Leads Integration On the Angi Leads Integration setup page there are two fields: Click Save Contacting Angi CRM Integrations team In order for complete this…
The LaunchSMS Marketing Widget is a powerful tool designed to enhance customer engagement directly from your website. By integrating this widget, visitors can initiate real-time conversations that seamlessly transition into text message exchanges, allowing your business to respond promptly and effectively. This immediate interaction can lead to higher conversion rates…
In this article, we help you integrate your HomeAdvisor leads into LaunchSMS! First, go to Zapier.com and sign up for a PRO account Step 1: Locate the generated Custom Webhook URL after hitting “Continue” and “Copy” the URL Step 2: Send the following EMAIL to Crmintegrations@homeadvisor.com Email Subject: CRM Integration…
The LaunchSMS CRM Contacts Bulk upload feature is an easy-to-use tool to effectively manage your contacts within the platform. How to locate the CRM You can go to the CRM by clicking on the “People” link in the main navigation To Bulk upload contacts Once you have made it to…
Send review requests. Push messages to the LaunchSMS messenger, and send messages out of LaunchSMS Zapier empowers you to automate your work across 5,000+ apps—so you can move forward, faster. Zapier supports more apps than any other platform, so you can connect the tools you use today—and tomorrow. Send Messages…
Payment Reminders are a great way to let customers know that they have a payment that is still outstanding in your system. To send a Payment Reminder Navigate to the admin settings located in the upper right of the main navigation Next, go to Payments and click on Outstanding Payments…
Occasionally you will need to give refunds. We’ve made it easy for you to provide refunds for customers who may have had issues with services being offered, or a product not being received. To issue a refund: Navigate to the admin settings located in the main navigation Make your way…